Frequently Asked Questions
How do I start a claim?
Go to our Start Claim page, or
come to the Foundation to begin the process. Try to have your documentation ready
I am a current client. Do I need an appointment?
If we are currently processing a claim for you, come into the Foundation any time between 9 AM and 12 PM Monday through Thursday to see where you are at in the process, ask questions, or drop off paperwork.
What happens after I submit my intake form?
We will review your information and a representative will reach out to you by phone or email to let you know what to do next. For a detailed description of our process, please visit our Claim Assistance page.
What if I do not have all my military records?
Not having certain military records will not prevent you from working with us. Gather any records you have, and we will assist you with locating and retrieving the necessary military documents.
Where are you located?
1233 W Lindsey St
Norman, OK 73069
I'm a surviving spouse. What benefits can I receive?
A surviving spouse can walk into the foundation Monday – Thursday to fill out our intake form and get an appointment with a dedicated surviving spouse volunteer to discuss the options. View our Survivor's Benefits page for more information.
How can I find out the status of my claim?
Visit the Foundation any time between 9 AM and 12 PM Monday through Thursday to ask a representative where you are at in the process and if any additional documentation is needed. As well, you can reach out to us via phone, email, or Facebook.
How can I learn more about the claims process?
Visit the Code of Federal Regulations page for information on Pensions, Bonuses, and Veterans’ Relief.
How much does working with the Foundation cost?
As a VA-recognized Veterans Service Organization, The Dale K. Graham Veterans Foundation never charges for its services. We are an all-volunteer organization that functions on private donations and grants.
Who pays for medical services?
The client will pay for the services of a medical provider. If the Dale K. Graham Veterans Foundation has approved a client’s application for financial assistance, the client will be provided a voucher to present to the medical provider at the time services are rendered.
How do I submit my paperwork and records?
Please do not have medical providers send us records or send us any paperwork via mail. Upload any necessary documentation via our secure client portal or deliver by hand to the Foundation.