Our Process

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Our Process

  1. Step 1

    Intake

    Complete Intake, Intent to File, and Power of Attorney forms.
    You will then be contacted to schedule an Assessment.

  2. Step 2

    Assessment

    Preliminary determination of likely conditions for service connection. *

  3. Step 3

    Evidence Collection

    You will collect any additional evidence required and submit it to the Foundation through our secure portal, in person, or by mail.

  4. Step 4

    Claim Preparation

    After all evidence is collected, your claim will be prepared and submitted to the VA.

  5. Step 5

    Submit Claim to VA

    We will submit your claim to the VA and provide you a copy. The VA will likely send you to an exam in your local area following submission.**

* Appointments are available for all existing clients in-person or by phone, but in-person is preferred.
** If you would like to file additional claims after your initial claim has been submitted, please be advised that you will have to start again at the Intake step. *** The VA will likely send you to relevant medical exams.

Process Steps
1. Complete an Intake Form on the DKGVF Home page

2. A representative will contact you to set up an appointment within 2 weeks.

3. Attend your scheduled meeting with one of our claim representatives.

4. Gather and submit your evidence to the foundation via the Secured Document Collection Email that we'll send you, or bring it to the foundation for uploading.

5. Allow your representative time to complete your claim, then we’ll email it to you for review and signature. This could take up to 60 days.

6. Review and Sign your claim when the representative emails it to you. Look for a VetPro Email.

7. Wait approximately 3 to 4 months for the VA to send you the Decision Letter by mail or check your VA.gov account for updates. We do not have access to your claim once it is sent to the VA.

8. Once you receive your Decision Letter, if you would like to move forward with a New Claim, an Increase, or an Appeal, simply complete a new Intake Form.

Note: Keep a record of your representative's name, phone number, and email address, as it will be useful if you need to ask any questions. You can also send questions, messages, and evidence through your Secured Account Portal.